Chargrilled Reviews

Ordered a Tee shirt for my son. When it arrived there was a mistake. I phoned the company and the problem was immediately attended to and my son received the correct Tee shirt within 24 hours. Excellent customer service.

The T-shirts (although Gildan which are good quality) are a thinner, lighter option than most similar retailers use. The print quality is average at best, with white print looking decidedly greyer and much duller than expected. The products are much more expensive than some other retailers.

The designs were good, but I don't think I'll be coming back in a rush. I think I'll stick to QWERTEE.

This company is simply brilliant. The range of slogans and messages is huge - just browsing had us in stitches. I ordered 6 different Tee shirts and hoodies, and every one was top quality - fabric, sizing, styling and printing were all great. And the service was amazingly speedy - I placed my 2nd order only a few days before Christmas, and despite every other company warning of delays, it was here within 36hrs.
So thank you - it was a treat to do business. All my friends and family will definitely be getting tee shirts again next year!

"I SHOULD HAVE KNOWN BETTER"
I should have read the reviews on CHARGRILLED before I ordered my 3 x shirts
You never know with reviews which ones are genuine but when you see the repeated issue of "NON DELIVERY" and "NO REFUND" you begin to understand.
My advice is to find a supplier who doesn't get this many complaints re "NON DELIVERY" or at least one who compensates their customers.


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Ordered a t-shirt for my son at Xmas. When it came it should have had the slogan,'carefully disguised as a responsible adult', but the letter R was missing at the beginning of 'responsible'.
I didn't realise until he opened it on Xmas morning.
Sent them an e-mail with a picture of the t-shirt. Had a reply very quickly with apologies, and offering to replace it.
New t-shirt has already been dispatched. No complaints about customer service; this is how it should be done.

Truly horrendous company. Do not use. I ordered over a month ago and have still not received my two jumpers. I have emailed them 6 times, the reply is only a tracking link which shows the wrong parcel and it is still in China. Shocking service. Fake address and phone number.

Working with Paypal to get a refund now.

Great products and great service. One of the t shirts was too small and the exchange process was very straightforward and best of all free! The replacement t shirt was even dispatched to a different address (at my request). All this just a few days before Christmas.
Very happy customer!

Bought via Amazon, estimated time to arrive was over a week ago and don’t believe the UK address. After chasing they sent a link to track, hadn’t even left CHINA! The date posted was when I chased, no apologies or communication. So now I still have no T-shirt, missed the birthday it was intended for and writing this to warn others!

I ordered a t-shirt yesterday. It was dispatched same day and arrived today. Quality appears decent too. Excellent service!

After 3 weeks of no t shirt arriving I then contacted chargrilled for them to tell me the payment had been unauthorised. Looking then at PayPal they had indeed taken the money out of my account. Eventually they admitted yes they do have the funds and they just hadn’t processed the order so I was £15 down with no gift to give. No apology from them. Refund given.

Good shirts at a good price, however there was a 5+ day order processing time. Once the order was processed was quickly delivered. Just needs better tracking/ processing of orders.

HIDDEN PRINT - Your order takes 2 days to be processed BEFORE delivery. Bullsh*t that this information is hidden

Ordered a t shirt on a Wednesday and received by the Saturday. Needed to change the size due to my error but was quick and easy to do with their Freepost address which post office wouldn't take at first but was assured by CharGrilled it would get to them and it did. Received replacement by end of following week.

Very happy with quality and service. If anyone else has a problem with the post office just tell them you know the address is correct as I had to.

Will buy again soon

Nice place to buy peculiar t-shirts (including some winking eye to the comics world).
I wish they had more stuff! you can also submit ideas

Very happy with the product and the service I received from chargrilled will be using them again very soon.